ADA Website Compliance: What to Know about Hotel/Motel Reservation System Requirements

By Liz Hartsel Many hotels and motels do not realize that the Americans with Disabilities Act (ADA) requires hotels to maintain a booking and reservations system that is accessible to people with disabilities. This requirement also extends to third-party booking companies the hotels may use, such as Expedia, Orbitz, and Under the ADA, the hotels must: 1.  Ensure that individuals with disabilities can reserve accessible guest rooms in the

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State-Mandated Mask Requirements and ADA Compliance

In the wake of Colorado Governor Jared Polis’ announcement of a statewide mask requirement for indoor spaces, businesses can have confidence in the legality of their decision to require customers and employees to cover their faces as a preventative measure to stop the spread of COVID-19. However, Colorado businesses that are places of public accommodation (such as retail stores) should still be conscious of the need to abide by Title

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Approximately 7 million Americans are visually impaired, meaning that your potential customers and clients may be unable to access or effectively use your website if the website is not compatible with certain assistive technologies such as screen readers or voice recognition software. Moreover, if your website is not accessible to visually impaired users, you may be in violation of the Americans with Disabilities Act (“ADA”) and are susceptible to lawsuits

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